About us
At The Bio Lux, we believe that fire should do more than heat a room — it should transform it. Our journey began with a simple idea: to reimagine the fireplace for modern living. A fireplace that delivers elegance, warmth, and atmosphere — without smoke, installation, or compromise.
Inspired by contemporary architecture and a passion for sustainable design, we set out to curate a collection of bioethanol fireplaces that combine luxury craftsmanship with eco-conscious innovation. Each piece we offer is selected for its superior design, refined finish, and effortless functionality — creating the perfect centrepiece for homes, hotels, and spaces that value both beauty and responsibility.
Our Mission
To bring sustainable sophistication into homes across the UK — offering clean-burning, design-led fireplaces that redefine how people experience warmth and style.
Our Vision
To become the trusted name in luxury bioethanol fireplaces, known for our uncompromising commitment to quality, service, and the planet.
Why Choose Us
Exceptional Quality
We work exclusively with one of the most reputable Bioethanol Fireplace manufacturers in the world, ensuring every fireplace is crafted from premium materials and built to the highest standards of performance and safety.
Sustainable by Design
All our fireplaces use clean-burning bioethanol — a renewable, plant-based fuel that produces no smoke, soot, or ash. You get real flames and real warmth — with zero environmental guilt.
Unmatched Service
From personalised product guidance to aftercare and delivery support, we treat every customer with the care and attention their investment deserves. We’re not just here to sell fireplaces — we’re here to help you elevate your space.
A Note from the Founder
“We created The Bio Lux to bridge the gap between luxury design and sustainable living. Every product in our collection has been chosen with care — for its form, its function, and the way it makes you feel when it’s lit. Our goal is simple: to help you create a home that feels warm in every sense of the word.”
Experience the Warmth
Discover how elegance and sustainability can coexist beautifully.
Explore our full collection of bioethanol fireplaces, or get in touch to speak with one of our specialists today.
If you can't find the answer to your question, you can always contact us:
Shop Name: The Bio Lux
Company Name: SAB ECOMMERCE LIMITED
Company Number: 16714291
Address: 61 Bridge Street, Kington, Herefordshire, England, HR5 3DJ (Not a Return Address)
Email: support@thebiolux.co.uk
Phone: 0330 1339 396
Customer Service Opening Hours:
Monday - Friday: 9AM - 5PM
Saturday - Sunday: CLOSED
We will respond to your request within 24 hours.
Please Note: Our office address is for mailing only, do not send returns back to this address, we will provide you with a return address once your return has been approved.
